Support
Can’t find your answer here? Email support@nbtapps.com and tell us your phone model, Android version and app version.
Common questions
How do I install the app?
Download the APK from the Download page and open it on your phone. The first time, Android asks you to allow installs from your browser or Files app. The Download page walks through each step.
How do I update the app?
Download the new APK and install it over the old one. Don’t uninstall first, or you’ll lose your paired head units.
Which phones does NBTApps work on?
Android phones running Android 13 or later.
How do I pair my phone with my car?
First pair the phone with the car in your phone’s Bluetooth settings. Then add the head unit in NBTApps and enter the code shown on the car’s screen.
A transfer stopped partway. What should I do?
Keep the phone near the car with Bluetooth on. The app reconnects by itself if the link drops or the head unit restarts. If the transfer still doesn’t finish, start the install again from the catalogue.
Do I need an account?
No. There is no sign-up or login.